Returns & Exchanges
Dries Van Noten offers a refined return process, allowing customers to return or exchange items within 14 days of delivery provided they are in their original, unworn condition with all tags attached. We strive to ensure your acquisition meets the highest standards of craftsmanship and personal style.
Initiate Your Return
Log in to your personal account or visit our online returns portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully place the items in their original designer packaging and shipping box, ensuring the pre-paid return label is securely attached to the exterior.
Ship the Items
Schedule a complimentary courier collection through our shipping partner or drop off your package at an authorized service point as indicated in your return instructions.
Processing and Refund
Once our quality control team has inspected and approved the returned items, your refund will be issued to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing